Privacy Policy

1. Who we are

The Everly Nutrition Pty Ltd (ABN 47 831 904 220) ("we", "us", "our") operates the website at drainbeauty.world and sells the food supplement Slim Coffee Booster. Our registered address is 12 Regent Street, Chippendale NSW 2008, Australia. You can contact our Privacy Officer at hello@drainbeauty.world or by phone on +61 2 8317 4490.

This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information we collect

We collect personal information that you provide directly to us, including:

• Order information: full name, phone number, delivery address, payment method preference.
• Contact enquiries: name, email address, message content.
• Technical data: IP address, browser type, device type, pages visited, referring URL, session duration - collected automatically via cookies and server logs.
• Marketing preferences: consent status for advertising cookies and communications.

We do not knowingly collect sensitive information (as defined in the Privacy Act) and we do not collect information from persons under 18.

3. How we use your information

We use your personal information to:

• Process and fulfil your orders and communicate about delivery.
• Respond to your enquiries and provide customer support.
• Comply with our legal obligations under Australian law.
• Improve our website and user experience through aggregated analytics (only with your consent for non-essential cookies).
• Send you marketing communications where you have given explicit consent - you may opt out at any time.
• Detect and prevent fraud, including via honeypot fields in our forms.

We do not sell your personal information to third parties.

4. Cookies and Google Consent Mode v2

Our website uses cookies. On your first visit, all non-essential cookies are denied by default in accordance with Google Consent Mode v2. This includes:

• Strictly necessary cookies: session management, security, consent preference storage. Always active.
• Analytics cookies: Google Analytics (analytics_storage). Active only if you click "Accept All".
• Advertising cookies: ad_storage, ad_user_data, ad_personalization. Active only if you click "Accept All".

You can change your cookie preferences at any time via the cookie banner or by clearing your browser's local storage. For full details see our Cookie Policy.

5. Disclosure of your information

We may share your personal information with:

• Delivery and logistics partners - to fulfil your order (name and address only).
• Payment processors - for secure transaction processing.
• Google LLC - analytics and advertising services, subject to your consent (Consent Mode v2 applies).
• Legal authorities - where required by Australian law or court order.

Where we disclose information to overseas recipients (e.g. Google's servers), we take reasonable steps to ensure those recipients handle your information in a manner consistent with the APPs, in accordance with APP 8.

6. Data retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are kept for seven years to comply with Australian tax and consumer law obligations. You may request deletion of your data at any time (see Section 8).

7. Security

We take reasonable technical and organisational steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These include SSL/TLS encryption, access controls and secure server configurations. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

8. Your rights

Under the Privacy Act 1988 (Cth) and the APPs, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or out-of-date information.
• Request deletion of your personal information (subject to legal retention obligations).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with us regarding how we have handled your personal information.

To exercise any of these rights, contact our Privacy Officer at hello@drainbeauty.world. We will respond within 30 days.

9. Complaints - OAIC

If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Post: GPO Box 5218, Sydney NSW 2001

10. Children

Our website and products are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of those changes.

12. Contact

The Everly Nutrition Pty Ltd
12 Regent Street, Chippendale NSW 2008, Australia
ABN 47 831 904 220
Email: hello@drainbeauty.world
Phone: +61 2 8317 4490